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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
680 ratings and 324 comments received in the last 90 days.
28 December 2024
Very efficient and well communicated
26 December 2024
Darren did everything he promised and kept me informed at every stage of the process. Handover was not rushed and he would be available if I needed any help in the coming days.
25 December 2024
Excellent as always. Milo made it very easy.
25 December 2024
Great Service
19 December 2024
Very easy to deal with and a short time for handover.
12 December 2024
The handover of my new car was with sales executive Mir Bajraktari, even though Mir had worked Saturday morning just to handover this car he was a pleasure to deal with, great customer relationship skills were excellent.
11 December 2024
Jordan Green provided all the information I needed and managed to find the Series 1 car in Sky Scrapper Grey in a really good time frame.
11 December 2024
The whole process was made easy and fitted round our timings and requirements. Nothing too much trouble.
10 December 2024
Ryan and Jacob made the entire experience so smooth and efficient
10 December 2024
Above and beyond service.
09 December 2024
Very satisfied. Have been a loyal customer to bmw for a number of years.
07 December 2024
Done a great deal with exchange for previous car for new model
07 December 2024
It was an extremely satisfying journey!
05 December 2024
Very pleased with everything, my sales person Serena Walker was knowledgeable, thorough and attentive. She found me exactly the right new car.
04 December 2024
Very satisfied with service given by Maryam
04 December 2024
All timelines met and clear and concise process explained by the sales team
03 December 2024
Really seamless and enjoyable experience. The ease of borrowing a demo car and the stock of available cars that fitted my specification just made the whole thing painless.
02 December 2024
fully explained all features on the vehicle and everything involved with delivery
02 December 2024
Very good
02 December 2024
Quick delivery, easy handover
27 November 2024
Personal touch.. perfect delivery.. perfect person doing the job.. James mcnulty.. what more can a company ask for from an employee.. ?? ????????
23 November 2024
Brandon at sytner Coventry has been fantastic him and management went way above and beyond to source a car for me after my old one was written and they then managed to prep and handover everything super quickly!
21 November 2024
All staff very professional, polite and knowledgeable and kept me up to date with progress from ordering through to collection and check-in on satisfaction a couple of days after that
18 November 2024
Everything went smoothly and updates given at regular intervals and reassurance .
17 November 2024
I was satisfied with the efficiency and friendly experience from everyone I met. The centre made me feel welcome upon arrival and the guys that processed my purchase and delivery were great. Special mention to Jacob Shaun and Darren for their help.
11 November 2024
I feel valued as a customer and trust the sales team - I don't think that I would ever be pressured or misled with my purchase
10 November 2024
Ryan was great from start to Finnish, great communication from him and answered every question I had in a timely manner.
07 November 2024
Jacob Heath was so efficient
04 November 2024
Care taken to keep me up to date all the way through.
04 November 2024
All on time
04 November 2024
All items explained and demonstrated well
03 November 2024
Outstanding customer service
03 November 2024
I was extremely satisfied with the buying experience. All the staff I interacted with were professional yet approachable, and they demonstrated extensive product knowledge.
03 November 2024
Approachable and knowledge staff
03 November 2024
Excellent customer service
23 October 2024
Big reveal, explanation of features of the car. On hand for any extra questions.
23 October 2024
Each step of the process was dealt with in an efficient and professional manner
22 October 2024
The purchase and delivery journey was overall a very satisfying and enjoyable. This was due to the outstanding level of service provided by Mir Bajraktari, my sales executive who was incredibly proactive, knowledgeable and professional throughout.
22 October 2024
Yes amazing, answered every email and query I had.
21 October 2024
Maryam is a great asset to BMW
21 October 2024
Very quick and efficient process from start to finish
15 October 2024
Again due to the great service Milo provided. He kept us up to date during the whole process without any delays.
02 January 2025
Excellent service received. Would highly recommend!
30 December 2024
The work was done well, but they missed out the oil change. However Luke was very helpful and has rearranged it quickly with a reduced price, due to me having to go in again.
30 December 2024
Good service but didn't finish the car on time so it had to be collected next morning
29 December 2024
Very efficient
29 December 2024
Vehicle was not cleaned properly. There was dust all over dashboard and car boot was not hoovered. Upon collection, car was parked all the way at the end of the Mini Cooper car park, making me walk a distance in freezing cold Extremely disappointed
28 December 2024
Disappointed with the way the items in my boot were left, the expensive rubber mat in the boot of my car was left rolled up and misshaped following the recall repair
27 December 2024
Coventry staff are really helpful
26 December 2024
Everything was done and reported comprehensively.
26 December 2024
Great service
26 December 2024
Nothing is to much trouble for them , always pleased to help and advise.
26 December 2024
The service was quick and the car was shiny after the complementary wash. Thanks!
24 December 2024
Well my car told me I needed the service and then when I arrived I was told I didn't. So it didn't take place and the service reminder in x miles is still showing. On a positive my car was washed and a cursory health check visually was completed.
24 December 2024
Satisfied
23 December 2024
Lack of communication from the bookings team and the derive team. I was given 2 different prices for a diagnostics. Additionally, there was no heating at the dealership, (during the winter months) so it was uncomfortable.
23 December 2024
The work was done and communicated to me when an issue arose that the car wouldn't be ready till the next day. But the amount paid was a lot less than the quote, so that was good
23 December 2024
Not completely satisfied I was present for my appointment time of 8 am which took 30 minutes whilst the dedicated representative dealt with another customer - I had to request another person. This happened on my previous visit.
22 December 2024
The service reminder wasn't cleared on dashboard which is a bit annoying.
22 December 2024
Took 2 days to change a sensor
22 December 2024
I was bringing car in for MOT and a leak on the diff. However on second look they said it wasn't leaking. So saved me a lot of money.
22 December 2024
That's for Nicole. She's a superstar
22 December 2024
I have been given update regularly, the explanation from technicians were very clear
21 December 2024
Harrison was great, very professional and sorted everything quick
19 December 2024
Absolutely fantastic service!
19 December 2024
Thorough Inspection with video report. The service and recall were promptly which was good because I was waiting.
19 December 2024
Service representative was excellent
18 December 2024
It's a 3 star only because of the work completed costing my £4000 in total. All the work is guaranteed for 2 years so if anything goes wrong I will be back in to see you. You should have made clear what was essential work or not, (See point 1)
18 December 2024
Nicole Cashmore provided great customer services and explained every details.
17 December 2024
The recall was great, and the video car-health check. However, the boot was missed from the car vacuuming. Other than that, couldn't fault the visit.
17 December 2024
Because I got treated well
17 December 2024
Jordan was amazing and kept me in the loop with everything
17 December 2024
Standard of car wash was very poor
17 December 2024
Overall good service
16 December 2024
Very poor. No one taking initiative to inform the client of problems with the car
16 December 2024
always excellent service
16 December 2024
Brilliant as always
16 December 2024
Luke was very helpful and answered the questions I had.
15 December 2024
Had a video of the full MOT service had a check of the car also kept me well informed of anything needing doing and a nice cup of tea as well
15 December 2024
In the past I had some issues and I didnt feel it was made an improvement. It would be the minimum to check vehicle had a recall, I had to find out by accident from MOT website. BMW let me drive a car where an important safety features might not work
15 December 2024
When the vehicle is parked up, let the advisor know which bay. The parking bays need numbers, or a special area set aside for the pick up.
15 December 2024
I mentioned the gentlemen sitting next to me was also in for a brake fluid and received a discount and got charged £104 for being loyal. I was talked over and ignored. Also was mentioned that BMW computer hadn't been updated by BMW, no further info!
15 December 2024
on time
15 December 2024
I had a little bit of an issue where the air inflow pipe was not connected properly to the engine though, I tightened it up. This was the only issue and apart from that, it was good
15 December 2024
Leon was excellent, he was polite, friendly and professional.
14 December 2024
Chris Milne
14 December 2024
I needed the car returned by 2.00 pm to collect my grandchildren from school after being promised when booking in it would be ready, however booking the car in I am told it would be 5hours to complete. 9.00 am drop off. But your service man made it.
14 December 2024
Detailed service, care and complementary car wash
14 December 2024
The service was good and no time waisted
12 December 2024
Professional and accommodating.
12 December 2024
Staff were professional and helpful.
12 December 2024
The service experience was completely fine. Shame the warranty group wouldn't pay for the repairs so unfortunately had no work completed on the car.
12 December 2024
On the passenger side, the handle on the lever to recline the seat has been taken out and it is deformed. That was done when cleaning the interior of the car and it was never put back.
12 December 2024
Charged money for inspection 1 and oil is still dark and grim, local garage suggesting top up.
11 December 2024
Always courteous but felt very fobbed off.
11 December 2024
Everything carried out as planned and on time
11 December 2024
Very helpful and great service
11 December 2024
Done quickly and given place to work while waiting.
10 December 2024
Polite, friendly, clean and excellent dealership! Sytner Coventry are superb and always go above and beyond for their customers.
10 December 2024
great service whilst i waited
10 December 2024
Everything was done as I requested and correctly
09 December 2024
I am still waiting hear back for one of the issue which needs part replacement and quotation for scratch work.
09 December 2024
Really informative
09 December 2024
My thanks to Service Advisor Jack Kerby for very professional and considerate attention thoughout. Also my thanks to Jack Veal for very well presented and informative video on vehicle condition.
09 December 2024
From handover to collection I was given a 5* service. The service team are a credit to BMW Coventry
08 December 2024
Excellent personalised service given by Zeib
08 December 2024
Zeib kept me well informed and updated.
06 December 2024
Didnt think i would need to empty 2 years worth of coins before a service. Will be using an alternative sytner for future service of mine and my wifes vehicle.
06 December 2024
Very satisfied
05 December 2024
Harrison dealt with my visit at Coventry and responded very positively and understood my predicament. He responded quickly and efficiently every step of the way. Very well done.
05 December 2024
I left the dealership disheartend as i found out £14 in change was stolen from my car. No call back from a manager that was promised.
05 December 2024
Given an estimate time for completion and car was ready slightly earlier. Car washed and looked great.
05 December 2024
Good customer service
04 December 2024
Had to have a return visit. But all was handled very quickly and sympathetically
04 December 2024
It would have been the top score but the form said I had declined the bonnet struts work.This task was delayed before to be done this visit,to be honest I had forgotten it had to be done.Special mention for Annette and Harrison,excellent.
03 December 2024
Good service, plus listened to my requirements
03 December 2024
Ready on time and cleaned
03 December 2024
Excellent service.on that I was served by Leon Richardson. I'm not good in English but still he explained me everything very clearly and nicely so I can understand.Thanks to him.
02 December 2024
Bmw ordered the wrong part ,having had the car in some days ago I presented the car again to fit the new part only to be told it was the wrong part, BMW ordered me a cab to go back to work but had to sort a further lift to collect my car.
02 December 2024
The staff member who dealt with the reception and return of the car was courteous and prompt.No time was wasted.Information and paperwork were all in order.
02 December 2024
Ease of organising and pleasant staff.
02 December 2024
No issues this visit
01 December 2024
Only issue the poor car cleaning. Hoovering was hardly done and the dash was dirty.
01 December 2024
Thank you to Spencer Shirley for going through the issue with me enabling me to understand the technology better
01 December 2024
No specific issue identified
30 November 2024
Efficiency
29 November 2024
Very happy
29 November 2024
Everyone supporting
28 November 2024
Fast service with no problems
28 November 2024
Work was carried out promptly
28 November 2024
Very helpful staff nice to talk to
28 November 2024
Efficient
28 November 2024
Contact was OK, but led by false hopes from Technicians?
27 November 2024
friendly staff
27 November 2024
On time, courteous and communicated with me at all times throughout the work process
27 November 2024
Kept me informed of what was happening
27 November 2024
The car went for a recall .and was dealt with quickly
27 November 2024
Excellent job came out with a smile very happy
26 November 2024
I'm not sure about having the reception team take your keys and having to wait for a service advisor to see you is right, as it always confuses me when I visit your site. And this app is forcing me to mark it 4 out of 5. This is wrong ?? 3 out of 5
26 November 2024
Good service
26 November 2024
I was kept abreast of the progress of the service
26 November 2024
Great efficient service as usual. Very friendly and helpful staff.
26 November 2024
I would have given 5 stars apart from the fact I had to wait three weeks to have my steering wheel airbag replaced under recall ie I was effectively driving a potential lethal weapon for that time
25 November 2024
Made to feel comfortable with drinks available Leon was particularly helpful thanks
24 November 2024
Good Service - helpful employees
24 November 2024
I was very pleased with the service.
24 November 2024
Perfect customer service and customer care.
24 November 2024
Everything has been completed to the highest standards
24 November 2024
Excellent service
24 November 2024
Very satisfied 10/10
23 November 2024
Visit was as expected.
22 November 2024
Flawless until I had to collect my vehicle was left nearly an hour as the message I was waiting was not passed to my customer advisor.
22 November 2024
Work was completed in a timely manner thanks to Zeib
22 November 2024
Good service
22 November 2024
Very good service
22 November 2024
Great customer service
21 November 2024
Benn Hetherington is expert at customer service,his knowledge and advice is perfect,always a pleasure to do business with him..
21 November 2024
Work done well, but should not have been required in the first place. Original booking rescheduled due to Sytner error.
20 November 2024
Car was collected serviced washed vacuumed and dropped back. Electronic payment was good as well.
20 November 2024
As always, great customer service
20 November 2024
I am satisfied with service experience but not with the buying experience The staffs at coventry are so friendly and helpful. I definitely recommend coventry Sytner
20 November 2024
Resolved my problem.
20 November 2024
Communication was good too
20 November 2024
I'm Extremely Satisfied, Many people was in touch with me about my car, they give that filling my car is in trusted hands.
19 November 2024
all done quick
19 November 2024
My car was worked on on Harrogate. My visit to Coventry was a one off due to the vehicle shutting down when I was visiting West midlands
19 November 2024
Service was excellent with everything delivered as requested and on time
19 November 2024
Manager was helpful in getting things done right.
19 November 2024
The service I received nothing has changed the car no changes at all still driving the same with the same issue
19 November 2024
You know everything is done to a very high standard
18 November 2024
I have to chase to be provided with feedback progress, I really think Sytner look for an easy brush off oppose to actually dealing with the issue
18 November 2024
Courteous friendly service. Kept informed.
18 November 2024
Safety recall done & other checks also
18 November 2024
Good service provided fast and efficient
18 November 2024
All good however mileage message sti says I need a service in 6000 miles?
18 November 2024
Very satisfied.
18 November 2024
I was pleased with the way that I was dealt with and the staff were friendly and helpful.
18 November 2024
Polish and cleaning of car excellent thank you
18 November 2024
Kept informed of service details and felt like my business was really important. Service advisor done my a good deal for all the work to be carried out and wasn't to pushy or trying to force the work on me which for me means alot as I hate pushy sale
18 November 2024
Although parts fitted under warranty to attempt to fix the problem, the lighting issue soon materialised again so not fully resolved.
18 November 2024
Again it's probably down to communication and also not getting a proper timeline in terms of work and return of my vehicle. Luke's service was bang on as he was in regular communication afterwards.
18 November 2024
Very good but uncompetitive on things like tyres which I needed
18 November 2024
The final work wsnice
18 November 2024
Would have been nice to have been offered a courtesy car while they had my car for the day.
17 November 2024
Very Professional
17 November 2024
Never had an issue.
17 November 2024
No issues at all with work done
17 November 2024
The level of customer service was 10/10
17 November 2024
Car went in for a recall, booked in and all work carried out very promptly. Cannot fault the service at all
17 November 2024
Good
17 November 2024
Great service
17 November 2024
Overall service is very good and I get treated with respect.
16 November 2024
Friendly staff. Knowledgeable technicians. Excellent customer service. Good price. Stick to time.
15 November 2024
No courtesy car available, car cleaning could be better The staff member that looked after me was good and kept me up to date
15 November 2024
Nice waiting surroundings and friendly helpful staff
12 November 2024
Zeib Aurang was very helpful and efficient and kept me informed of the progress of the car repairs
12 November 2024
I was quoted one price when I booked, however the service I needed was more than double the quoted price. Needless to say it didn't have the full required service.
12 November 2024
Always treated with courtesy and competence and it seems like staff genuinely want to help you. A lovely lady called Rachel looked after us well and then Jack was great too.
12 November 2024
Nicole made my service really easy, I booked on the app and had it confirmed immediately. Was kept up to date on the progress of my service as it went and didn't need to lift a finger.
12 November 2024
They charge you for items which do not need changing on the vehicle. Do not change items which they have charged you for
12 November 2024
Always receive a friendly, honest no nonsense experience when dealing with bmw
12 November 2024
As above. Easy to book in, gave me a lift to work a short distance away.
11 November 2024
I am happy with the quality of services and complemetary car wash after service
11 November 2024
The MOT was completed in the time forecast and once I was alerted to a nail in my near side tyre a fresh matching tyre and a balancing and tracking were quickly and efficiently done.
11 November 2024
As always the Service is impeccable
11 November 2024
Good customer service in the showroom. Ability to work whilst waiting with coffee and snacks available
11 November 2024
Nicole is exemplary in her communication and presentation; very welcoming, prompt to respond, clear in her appraisal and reporting.... a credit to the brand. Service standards in the workshop remain high....
11 November 2024
Quick service, issue fixed. However, two £1 coins and one £2 coin left in the center armrest before the service were missing afterward. I didn't report this, as I didn't want it to overshadow my otherwise positive experience with the staff.
10 November 2024
The work carried out was done in a prompt manner and to my satisfaction
10 November 2024
Great staff
10 November 2024
Open and Honest.
09 November 2024
Good service
08 November 2024
Good services
08 November 2024
Not a good experience, would rather not have to deal with this garage again
08 November 2024
The service I received exceeded my expectations. My advisor, Harrison, kept me fully informed throughout and I felt he was genuinely working in my best interest at all times to get the best outcome for myself and the vehicle.
08 November 2024
It was a great experience, thanks to all staff!
07 November 2024
Again the information provided by Harrison and helping me to solve issues above any beyond the normal.
06 November 2024
Friendly, knowledgeable staff that are easy to deal with and helpfull
06 November 2024
Not satisfied at all! Never buying a bmw again and will recommend people not to buy one either. Avoid Coventry Sytner altogether!
06 November 2024
Excellent service - I would have given 5 stars but the quote given for some repairs seemed exccesivley high
05 November 2024
The gentleman that dealt with me on the day, did call me back after I had replied to a text message on 28/10/24 about the above issues. He rang on 29/10/24 at 07:25am, a bit early for me as I was getting ready for work and had no time to speak.
05 November 2024
The service received was of a high standard
05 November 2024
good job done well
05 November 2024
Quick turnaround, minimal waiting
05 November 2024
Harrison was a great
04 November 2024
All issues resolved
04 November 2024
The advisor was very helpful and knowledgeable.
04 November 2024
Very quick service, kept informed throughout and overall very professional.
04 November 2024
Score only given due to Benn Hethrington
04 November 2024
Again, quick and easy and very welcoming
03 November 2024
Pleased with how it was carried out
03 November 2024
Again for a pre-booked service and safety call difficult to be fully satisfied when not having parts available let to the car off the road for 3 days and BMW recovery required.
03 November 2024
Excellent service.
02 November 2024
Punctual and efficient service
02 November 2024
The service was OK but given incorrect information initially about what was covered by my extended warranty. Still in dispute about some bodywork damage.
02 November 2024
On time service
02 November 2024
Good service and able to work while waiting for car
01 November 2024
Very satisfied with sytner's customer service, truly made me feel like a valued customer
01 November 2024
Everyone was welcoming with a smile and politeness
31 October 2024
All reguirements carried out well.
31 October 2024
Zeib was excellent
31 October 2024
Friendly staff
31 October 2024
Excellent customer service
31 October 2024
Really satisfied
31 October 2024
On arrival at reception they told me to wait and someone would meet me. I was met by Luke Allsopp who looked after me and gave me progress reports. A very pleasant young man who is a great asset to the company.
31 October 2024
Friendly and knowledgeable customer service and, for the first time, a workshop engineer who managed to measure my tyre tread depth accurately without suggesting I need to spend several hundreds of pounds on new tyres.
30 October 2024
Warm welcome, clear comms
30 October 2024
Very good
30 October 2024
I got a call saying my car was ready at 3:30pm. When I arrived at 4pm to collect the car it wasn't ready, it was being washed. I was in a hurry as I needed to pick my son up from school. I took the car before they completed.
30 October 2024
Jack was amazing from start to finish, helped me with everything I needed. Kept me informed with everything that was happening
29 October 2024
Good service & price.
29 October 2024
Slightly long to wait when picking car up
29 October 2024
Coventry is my local dealership and I'm always looked after when on site, the health videos are thorough and everything is explained before hand so your not paying for stuff you don't need.
29 October 2024
Dealt with quickly, kept up to date throughout.
29 October 2024
many thanks
29 October 2024
Warning lights for work carried out
28 October 2024
Just personal service and always friendly
28 October 2024
I'm very satisfied with the service I received. Nicole who dealt with me made sure I received the best service possible. She was very polite and helpful in every way possible to make my experience a good one. Nicole answered all my questions.
28 October 2024
They were explained me what is happening and kept me informed
27 October 2024
The first time the car was washed as promised. I was phoned to collect the car after servicing. We agreed on a time but I was running a bit late and Zeib was very patient. I think I was his last customer before leaving work. I delayed his leaving.
26 October 2024
Luke was very competent, professional yet friendly. Knowledge and communication skills were excellent. Hopefully he gets the recognition and praise he deserves.
26 October 2024
Work took exactly 1:45 just as I was advised by Harrison
25 October 2024
Harrison was very helpful and great service.
25 October 2024
Wasn't satisfied at all
24 October 2024
Good customer service. Harrison from Coventry listened and resolved my concerns.
23 October 2024
Really good customer service, friendly and helpful
23 October 2024
Top notch
23 October 2024
Great service, especially by Chris Milne, who sorted out any issues straight away. Great communication and no waiting time to get booked in.
23 October 2024
Checked in promptly, transport home organised as job was taking the whole day, kept up to date with progress
23 October 2024
Staff all very helpful
23 October 2024
Kind courteous staff throughout the dealership
22 October 2024
everything was done as planned i was kept will informed.
22 October 2024
Again staff making customers a pleasant experience
22 October 2024
Attention to detail and being looked after in a highly professional manner. Spotlessly clean dealership, well run by helpful staff.
22 October 2024
As usual Zaib was welcoming informative and excellent. He made us feel that we mattered, a credit to your company.
22 October 2024
Easy to book service
21 October 2024
Very satisfied
20 October 2024
Very satisfied.very efficient.
20 October 2024
Recall work done in time indicated, car check carried out and car cleaned in and out.
20 October 2024
Friendly and efficient staff
20 October 2024
No complaints
20 October 2024
Jack is a credit to the Service Dept in Coventry.
19 October 2024
Very satisfied
19 October 2024
Service is always excellent and staff are very professional and courteous.
19 October 2024
I chose to wait whilst the work was done and the reception staff were excellent. The service coordinator was also very professional and friendly.
19 October 2024
Would have given 5 stars but for the fact understanding the final invoice is impossible without explanation. I will ask next time for a detailed breakdown.
19 October 2024
Leon was very friendly and supportive throughout despite experiencing setbacks
19 October 2024
Amazing
18 October 2024
I waited for the car to be MOT'd. noticing that I intended to work, I was provided with my own office nook, coffee and biscuits. The car passed and was returned spotless, they even issued an inspection video within this short time
18 October 2024
Very satisfied although anything has happened yet as to what was done in regards to the recall
17 October 2024
Offer of a warm drink on arrival. You feel cared for when you attend BMW. A bonus for me was my car was booked for an MOT and recall fix - with that I got a voucher which I used to cover the mot cost.
17 October 2024
Dan Taylor was particularly good. Very knowledgeable and helpful.
17 October 2024
Everything was explained also a valet and inspection was offered which I didn't expect Jack was very helpful Also the app to track my car was very helpful I could judge the time when to get back and where it was during the service well impressed
16 October 2024
Always a pleasure. Very courteous staff.
16 October 2024
Car was collected as no courtesy cars available and complimentary clean
16 October 2024
Great service from Harrison Waugh-smith
16 October 2024
Excellent customer service
16 October 2024
Very satisfied with the servuce and the experiece was made al the better by the proffesionalism of the staff
16 October 2024
Excellent service with a smile
16 October 2024
Satisfaction on repairing
15 October 2024
Great staff very friendly and welcoming
15 October 2024
My previous experience with Stratstone was abysmal. Sytner was very different.
15 October 2024
Harrison provided clear updates throughout the day and made sure my experience was a great, especially as I had called in without an appointment due to an urgent issue with two tyres. Kellie and her team are always knowledgeable and friendly!
15 October 2024
Good quick service.
15 October 2024
Very good communication
15 October 2024
Good service I received from Harrison
14 October 2024
Excellent service, always helpful with advice and completes the job in good time.
14 October 2024
Excellent service department
14 October 2024
Very good service
14 October 2024
Friendly and knowledgeable staff
14 October 2024
My expectations were met.
14 October 2024
Zeib and the team were great. From arriving at the dealership through to collecting my car once the service work was done was amazing. Kept me informed of both time and what they were doing
14 October 2024
They look after you very well
13 October 2024
I give 9 out of 10 for my recent visit because the service was exceptional, the staff were friendly and attentive, and the overall experience exceeded my expectations. The reason for 1 mark off was the wait was nearly 3 hours, despite being told 90 m
13 October 2024
Very attentive service from Dave Kerby in the Service Department.
13 October 2024
See previous answer
13 October 2024
Waiting for booking
13 October 2024
Friendly people that help
13 October 2024
Kept in contact every step of the way
12 October 2024
Pretty easy to deal with
12 October 2024
Never received a video of the car's health check
12 October 2024
Better than previous ones that I had.
11 October 2024
I was satisfied
30 December 2024
Friendly and informative handover