As above. Continued...It was only at the end of the week that I got the call to say that it was actually an issue with the service and faulty parts that had been installed. All in all very badly handled issue.

Justine was incredibly helpful

Prompt services

Zeib invariably looks after me well.

Good service offered. Ben the Service Advisor was particularly helpful and reconised me from a previous visit 10 months before. He is an asset to the company, look after him. I must say that the staff do change a lot? Maybe the robotic training?

Completed the work to a high standard

Professional, polite and knowledgeable service experience which is customer focused.

Service completed well and on time, car returned clean. :)

Ben is very customer focussed and was excellent to deal with

First class service

Agnes and the service team at Sytner Coventry always makes things go very easy and pleasant

Always a great service, never had any issues

Work was completed in good time with feedback via the video and excellent communication throughout the day from Ben who kept me informed as to what was going on.

Efficient courteous service and good value!

Only 1 minor issue that parking my car on arrival was quite difficult

Was fully informed of progress

Excellent. Benn and Emma helped me through a very tricky repair following a routine service. I was grateful for their expertise. They also communicate clearly and set the correct expectations.

Very efficient and friendly service.

On time and a video of the car on the ramp

Same as above, easy and impressive process.

On this occasion I was only in for MOT and everything went smoothly and the car was ready when promissed.

I thought the guy on the arrival car park was a good addition and Agnes went more than the extra mile. Many thanks all.

Very good communication, kept me updated whilst the car was being serviced

Hollis was very helpful and was always easy to get in contact with and gave me frequent phone call updates. Hollis was able to quickly arrange an alternative vehicle to use whilst my car was being worked on

Car was returned clean and tidy the pick up return paper work was all very efficient.

First class service

I got great service

Efficient, courteous

Staff are very helpful and know our needs and help us choose new cars

Again the sales staff were very helpful and friendly. Organised everything for me

Well looked after

Very professional, I loved the personal touch of my new car in its own delivery bay and Craig sitting with me going through the controls and explaining everything - even down to a BMW app that can control the car.

Fantastic sales support, friendly and attentive sales team