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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
662 ratings and 316 comments received in the last 90 days.
14 September 2024
Both Brandon and his sales Manager were excellent. No pressure to buy, well organised with details, arranging a test drive and having the offer ready upon return.
13 September 2024
From the beginning all the way to collection of the vechicle we were constantly updated..the service with the handover was impeccable, special thanks to Mir and Harvey at BMW in Coventry for this.
06 September 2024
Incredible customer service!
05 September 2024
All staff were very helpful
05 September 2024
Serena and Sean were great!
04 September 2024
Very attentive
04 September 2024
Everyone within Sytners BMW were very helpfull, and very friendly and could not have done more for me. I dealt with Mir Bajraktari who was very knowledgeable and professional.
04 September 2024
Easy and quick , was looked after with hot drinks etc nice touch
04 September 2024
Everything was done fore me
30 August 2024
Very satisfied due to the staff and way the car was given ocer
28 August 2024
My representative Jordan Green was excellent throughout the whole process
27 August 2024
Customer service was very good. A friendly approach from the salesperson helped during the visits.
21 August 2024
As I age I struggle to know whether the world is getting worse or I am becoming worn down. I hold little faith in our leaders, I see problems everywhere. The last shining beacon of hope I hold is the immaculate service provided by Jordan Green
20 August 2024
Absolutely amazing.
09 August 2024
very satisfied with all aspects of purchasing the car
03 August 2024
love my new car
01 August 2024
Very knowledgeable and helpful
31 July 2024
Your employee Brandon Wilson at Coventry could not be faulted for his attentiveness
30 July 2024
Cannot fault the service
30 July 2024
James was very though and patient.
26 July 2024
Very easy to deal with; flexible on timing of collection; reveal of car was a nice touch; Milo McMahon-Marsden done a great job explaining the car to me and getting me set-up (infotainment, keys, etc.). Enjoyable experience.
26 July 2024
We were very well looked after
25 July 2024
They delivered what I wanted.
24 July 2024
The purchase process was very smooth a good flexible deal was struck and the sales contact kept us informed on progress everystep of the way.
17 July 2024
Was offered a very professional service by Mir,who proved himself to be knowledgeable and very helpful.
09 July 2024
Although the delivery date got pushed back a bit, the team were very good at communicating with me the entire time. Especially my sales advisor, Mir.
03 July 2024
All our queries were answered expansively and clearly.
02 July 2024
Milo was very professional, polite and made you feel at ease all the way through the process,
02 July 2024
Personalised experience. Makes every customer feel special.
02 July 2024
Milo came across as genuinely interested in the whole process including personally checking that a 1 series would fit in our garage!
02 July 2024
Friendly and clear expectation of what paperwork is required, what procedures to follow and the experience of the car handover. In particularly, Milo (at Sytner Coventry) was exceptional and trying to reach the car & finance package that suited me.
02 July 2024
Very efficient
02 July 2024
Very smooth and painless process.
02 July 2024
Everything was explained in detail, milo was very accommodating and relaxed. The buying and delivery experience was a pleasure.
30 June 2024
Jordan.G made the whole process really smooth and easy. He explained everything thoroughly and was really helpful with great communication throughout.
28 June 2024
Fully informed through the process
26 June 2024
Came quickly and when first agreed end of June no delay at all.
26 June 2024
All was taken care of with minimal hassle
26 June 2024
very helpful
20 June 2024
Darren was so efficient with every detail.
20 June 2024
Jacob heath did everything to get the car I wanted
15 September 2024
Excellent service
15 September 2024
The staff were professional, courteous, and attentive to my needs. They kept me informed throughout the process, ensuring I understood what was being done to my vehicle. The quality of the service exceeded my expectations.
15 September 2024
Zein handled the job flawlessly and delivered. He was efficient, provided an exceptional, detailed service and returned the vehicle in a timely manner. I was kept informed every step of the way. Zein exceeded expectation and the bar has been set.
15 September 2024
Excellent customer service
14 September 2024
Jack kerby asset to you
14 September 2024
Good experience no drama
13 September 2024
Nicole and Harrison were very helpful and ensured I was back up and running with my vehicle as quickly as possible. Very much appreciated - the service is why I always return to Sytner Coventry.
13 September 2024
Very satisfied with what Service receive
12 September 2024
Poor service. Was asked to bring vehicle earlier than my appointment. Vehicle sat outside 45 minutes after original appointment. Service on vehicle carried out within 1hr 15 minutes later. Left dealership 3 hrs later. £346.00 for oil service
12 September 2024
A very professional job.
12 September 2024
Good service, complementary clean was very poor
11 September 2024
It was efficient, the staff were friendly and my car was cleaned inside and out.
11 September 2024
Well looked after
11 September 2024
Was efficient and easy to mange
11 September 2024
Completely satisfied with the excellent service given by BMW.
10 September 2024
10/10 due to the customer service received by Harrison - made sure everything ran smoothly with my cars MOT. He has an outstanding approach to dealing with customers and providing the best service possible.
10 September 2024
The service I get when I got to any bmw is outstanding
10 September 2024
Very good, except for the cleaning of the car, windows and windscreen were smeared. Took ½ hour to clean them at home
10 September 2024
brilliant service, would visit again
10 September 2024
Service was OK. I'm always asked about buying another car but when I say I'm only interested in used the sales people lose interest. I was supposed to meet a sales person on my visit and despite being there over half a hour I never saw them.
10 September 2024
.From the receptionists WHO WELCOME ME to the service staff who was very helpful 10/ 10 .
10 September 2024
Great staff, great service
09 September 2024
Professional &efficiency to the highest standards
09 September 2024
Prompt, efficient and courteous service.
09 September 2024
Outstanding service by Zeib
09 September 2024
The appointment was very smooth. It was on time and I was given information on all the planned tasks and the vehicle was handed back in time. I was getting regular updates while I was waiting for the service to complete.
09 September 2024
I waited almost 4 hours for a brake fluid service, with no explanation why I had to wait this long. When I did ask the reply was
09 September 2024
On time & good working order
09 September 2024
the experience was satisfactory.
09 September 2024
Efficient courteous service
08 September 2024
Came in for callback. I love the video vehicle inspection. Very informative
07 September 2024
Nicole was great from start to finish, friendly, polite and knowledgable
06 September 2024
Leon at Coventry Sytner provided a great service and the car runs perfectly.
06 September 2024
Precise and timely recall with easy process for booking and work carried out.
06 September 2024
Looked after and kept informed
06 September 2024
Good communication and explanation of all work.
06 September 2024
All issues were resolved in a timely manner
04 September 2024
I was very happy with my service as I was fully informed throughout the process and felt at ease. I was also given a courtesy car at short notice :)
04 September 2024
As above
04 September 2024
Very helpful and dealt with swiftly
04 September 2024
Same reason as above
03 September 2024
Sorted my engine oil and cleaned the car
03 September 2024
Easy to book, car was ready when expected
03 September 2024
Asked to revisit the garage following day after a service to have tyre fitted. Car sat in car park for an hour before moving to garage, then informed would be a further 90 minutes.
03 September 2024
Extremely professional
02 September 2024
Customer Care Personnel was very helpfull and answered/resolved all our querries
02 September 2024
Did what I required, no more, no less, although the borderline 'begging' for a good review was a little tiresome
02 September 2024
Very satisfied, Nicole made sure that the service teams did all the things that needed doing to my vehicle and that all the faults were corrected.
01 September 2024
Great team
31 August 2024
Nicole was absolutely brilliant! She was friendly, professional and a lovely person!! She made me feel super comfortable and i definitely felt comfortable as soon as she approached me!!! She was an absolute star!!????
31 August 2024
Very Satisfied. Understood my needs
31 August 2024
As per above informed of everything
31 August 2024
All the staff are amazing making sure I'm kept in the loop with progress. Luke in particular was super helpful, explaining how long things would take and making sure I had enough coffee and flapjack.
29 August 2024
Quick service
29 August 2024
Kept informed stage board stage at the end of the paperwork very clear to understand
29 August 2024
Luke was great at keeping me informed and the reception team were excellent.
28 August 2024
Great customer service
28 August 2024
Efficient, went beyond went I went in there for as wipers were replaced aswell
28 August 2024
Too guys and top service
28 August 2024
The whole visit was vey well managed. I was treated like royalty!
28 August 2024
Completely satisfied with the service
27 August 2024
everything I wanted was done
27 August 2024
I've got no issues whatsoever with the level of service recieved. From the moment I entered the premises the staffers were all professional and welcoming.
26 August 2024
Service Adviser goes above & beyond.
26 August 2024
Complex problems with repair of my car were resolved and I could not of received a better service from start to finish.
26 August 2024
Satisfied good timing
26 August 2024
Exceptional staff: Leon Richardson, in particular, was amazing. He went above and beyond to assist me, demonstrating genuine care and expertise. Welcoming atmosphere: From the moment I arrived, I felt valued.
25 August 2024
No problems except the location is increasingly difficult to reach during rush hours.
25 August 2024
As in the previous answer. I wanted a service and MOT. Only had an MOT.
25 August 2024
Luke my contact for the whole time of my vehicle being in the garage (twice) was very attentive and supportive.
25 August 2024
Sat nav upgrade didn't work had to return to Sytner to reload it
25 August 2024
Did everything that was required by recall
25 August 2024
My service experience at Sytner Coventry has always been exceptional and although not on my doorstep, has always been worth the journey. Nicole was very professional and friendly. A pleasure to deal with, as has always been the case at Coventry.
25 August 2024
Job done efficiently. Kept well informed. Car returned clean and tidy.
23 August 2024
The team were good
23 August 2024
Luke was excellent, couldn't have done more
22 August 2024
Efficient resolution of the problem. Kept informed of progress.
22 August 2024
After purchasing a car elsewhere, Coventry Sytner help me defy issues and provided me with updates on progress. I felt heard and supported.
22 August 2024
I had first class support and service on this visit, thank you.
21 August 2024
My car was fully serviced well in advance of the time given
21 August 2024
I waited for my car. Staff attentive, hospitable and friendly as always
21 August 2024
Consistent updates, pleasant staff, accommodating to requests
21 August 2024
Good communication. Work carried out in a timely manner.
21 August 2024
Smoth process from start to finish
21 August 2024
it was for a b m w recall and as far as i know you did what had to be done
20 August 2024
Alison and Nicol at Sytner Coventry were extremely helpful and made the whole experience very easy for me.
20 August 2024
Work done to expectations - efficient, polite and kept well informed
20 August 2024
Job was done to my satisfaction
20 August 2024
They fixed my issue after a few technical issues.
20 August 2024
From reception to services staff were excellent
19 August 2024
Was early for the appointment and car went straight in was also kept updated on progress . Luke the service advisor was very professional and the job was done quickly including a valet as well .
19 August 2024
Very good service
19 August 2024
Zeib was great and his customer services was 5*
19 August 2024
The recall went without a hitch, I was able to get quotes efficiently for other items and I was kept informed throughout.
19 August 2024
Good overall service.
19 August 2024
Service received from Harrison was great!
19 August 2024
Polite, efficient and friendly service. Went out of their way to find me a suitable office space.
18 August 2024
Good customer service
18 August 2024
Excellent facilities and great staff
18 August 2024
Essy to book the service and MOT and follow the process.
18 August 2024
The service I received from Zeib was outstanding. I can't recommend him enough. My car was in for a few days and he kept me informed every day. Thank you Zeib
17 August 2024
I received a call to remind me about the MOT, the car was then booked in. The task was successfully completed within the agreed time frame. Therefore a very good all round service
16 August 2024
She is good and served me well
16 August 2024
Service advisor was great, in fact all staff were
15 August 2024
They manage any situation through effectively, positively and efficiently
15 August 2024
There was slight misunderstanding on the repairs to be made and the level of efforts, but this was sorted appropriately when challenged
15 August 2024
Very happy with customer service in there. Very politely. Engineer did a top job about changing parts and checking the motor vehicle
15 August 2024
Hospitality, friendliness and staff that listen to me as a customer.
15 August 2024
Great service
14 August 2024
I arrived very late in the day without an appointment having had a puncture on my X5 whilst in the area. Leon was extremely helpful and went the extra mile to ensure my wife and I were looked after whilst we waited to be collected by my son. Thanks!
14 August 2024
Brilliant service, very friendly and helpful staff
14 August 2024
It was amazing, Harrison who supported me on the day was just brilliant. Harrison kept me updated about my vehicle whilst it was in service. He was very polite and respectable. BMW are lucky to have a man of his calibre engaging with customers.
14 August 2024
Service experience was first class as always. Harrison was superb, the ultimate professional and a true advocate for the dealership. Thanks for the great service.
14 August 2024
Gave me a desk to work at and offered me a drink, happy with that!
14 August 2024
Excellent service as per usual from Sytner Coventry :-)
13 August 2024
Nicole Cashmore has made my dealings with getting my car sorted very easy and enjoyable indeed, by being friendly and customer focussed, knowledgeable, efficient and very effective.
13 August 2024
10/10 amazing service
13 August 2024
BMW main dealer trained techs so should be guaranteed excellent service. Front of house staff very professional too.
13 August 2024
Everyone and everything was perfect except for the quotes given fo fix things, I think they're really high prices.
13 August 2024
They did everything that was needed and even washed and vac'd the car afterwards.
13 August 2024
Parts ordered were correct
12 August 2024
Excellent reception facilities
12 August 2024
All ok
12 August 2024
.
12 August 2024
Kahs and Ellie were both very efficient and helpful
11 August 2024
Customer service, exceptional.
10 August 2024
As above. The situation was dealt with more rapidly than I had feared and with excellent communication.
09 August 2024
Well looked after
09 August 2024
As I said staff are good, never any courtesy cars available though.
09 August 2024
Very happy, good price for next service
09 August 2024
Harrison was excellent and dealt with all my needs. Replaced the batteries in my keys and cleaned the car. Harrison is an asset to Sytner Coventry and is the main reason I get my vehicles serviced by the dealership.
08 August 2024
Chris Milne managed my BMW 530d service and warranty work in a most calm and professional manner and was very technically knowledgeable and understanding of the work being carried out. From start to finish Chris took care of everything and kept me
08 August 2024
I was well informed about the work that was to be carried out, and all works were completed in the allotted time, hopefully up to the usual high standard.
07 August 2024
Luke Allsop looked after me throughout work being carried out. Answered all my questions and offered his services even after work was done. Very professional and treated me well. I would love a discount on next service
07 August 2024
Personalised service. Prompt attention
07 August 2024
Luke was professional and polite. Great service as always
06 August 2024
Dirt seat cover and plastic sheet left in car.
06 August 2024
Very good
06 August 2024
Felt very well taken care of during my visit, Harrison was welcoming and explained the process well.
06 August 2024
Very welcoming and great customer service
06 August 2024
Prompt and efficient, with excellent standards of communication from Zeib.
06 August 2024
Staff and team were brilliant
06 August 2024
Brake pad change was dealt within a few hours
05 August 2024
Fast, professional, friendly service
05 August 2024
.
05 August 2024
friendly staff
05 August 2024
Resistence to accept comments about lack of warning on use of non-bmw product. Lack of empathy with customer - completely different when I spoke to service manager who was much more customer focused.
05 August 2024
satisfied due to not waiting long for service to be completed
05 August 2024
Just happy with the service from stat to finish.
04 August 2024
Friendly and honest
04 August 2024
Welcoming reception and great service
04 August 2024
Simple because of the service advisor.
04 August 2024
Got the job done that they planned in the time set aside for it
03 August 2024
Very happy this time after last visit
02 August 2024
Excellent service you get really looked after with comfy seating area ,hot and cold drinks brought to your table the person who draling with ur car introduces them selves you even get a video of ur car to show you everythink just excellent
01 August 2024
Exceptional service at Sytner BMW! Jack Kirby expertly resolved my car's electrical issues with professionalism and attention to detail. Friendly and knowledgeable, he ensured my vehicle runs perfectly. Highly recommend Sytner BMW for your car care.
01 August 2024
Job done on time as promised
31 July 2024
Friendly greeting felt very valued
31 July 2024
All done really quickly
31 July 2024
as always zaib is very good on service
30 July 2024
Harrison was extremely helpful and went above and beyond to be accommodating for me
30 July 2024
Advice is alwalys precise and accurate.
30 July 2024
Amazing service at reasonable price
30 July 2024
Friendly and efficient service
29 July 2024
Very friendly and helpful staff, especially the reception lady.
28 July 2024
When I purchased my current car, some of the extras I asked for were missing. Rear dark windows and graded windscreen for example. I was also told that this was the most brilliant white the company had produced, but this quite clearly not true.
27 July 2024
I am giving this rating because of the advisor Jack Kerby, he helped me the repair during this visit.
26 July 2024
Great job done by all
25 July 2024
Extremely efficient and helpful from start to finish: nothing too much trouble from fixing my number plate to brining me coffee whilst I worked in an office on site
25 July 2024
Servive collegues where efficiant and helpful
25 July 2024
Jack Kerry(service advisor) was very helpful shows compassion and kept updating with the progress.
25 July 2024
My service advisor and the staff were very helpful made sure I had a comfortable place to work as I was waiting overall very happy with the service I got
24 July 2024
Great pleasant service and greating
24 July 2024
Great customer communications
24 July 2024
Excellent service
23 July 2024
Did all I needed
23 July 2024
All went very smoothly and carried out very quickly. great car washing !
23 July 2024
Attentive service without being overbearing
22 July 2024
Customer are dealt with very quickly and politely
22 July 2024
If would have been helpful if gentleman in the Caroline on the hello and welcome could have advised on parking when I arrived as I hadn't been to showrooms since building work started.
22 July 2024
As above, just a completely smooth experience.
22 July 2024
They checked the fault in my car within a day
22 July 2024
A good experience as always
22 July 2024
Kept well informed about the service throughout the day
21 July 2024
The cost came under quote - great
21 July 2024
Very quick and efficient
21 July 2024
Nicole was super, kept me informed, friendly and professional
21 July 2024
Communication good and no problems
20 July 2024
Provided good services and support
20 July 2024
Looked after from start to finish
20 July 2024
Quick, easy process
19 July 2024
Looked after by Zaib who was very knowledgeable, polite and efficient. He explained what was required to repair my car which needed a new ABS sensor and drive shaft following the usual diagnostic process.
18 July 2024
Quick and easy. Staff were very attentive and accommodating.
18 July 2024
Timely fashion
17 July 2024
You did what you said you would do
17 July 2024
Every thing was undertaken very well
17 July 2024
The service I received from Harrison was excellent. He was polite and friendly, taking time to explain the process and the service done on the car. When I explained I was looking to change my car, he quickly got someone to talk me through my options.
17 July 2024
Nicole Cashmore, the service advisor who dealt with my car problems was an absolute pleasure to deal with and an ultra professional, a wonderful example to BMW and Sytner and I look forward to dealing with her in the future
17 July 2024
Service and pads were replaced and I had a good experience
17 July 2024
Nicole Cashmore sorted out the repairs to my car.
16 July 2024
Completely satisfied with the customer service. Couldn't fault the way I was treated.
16 July 2024
Booking team advising incorrect costs when asking for cost of service. Zab and Maria( front desk) know them for a few
16 July 2024
Very effective and timely repair to vehicle following warranty issue, brilliant. Vehicle was handed back poorly presented could have been cleaned and vacuumed just disappointing.
16 July 2024
Again, Sooth transition
15 July 2024
always polite and very helpful
15 July 2024
From start to finish a very good experience. I had to amend my appointment the day before the service and the team accommodated my changed requirements. Excellent, friendly team...
15 July 2024
Luke kept me informed, and gave me some options for replacement tyre
15 July 2024
Did the job required with no hassles & plenty of updates. Thanks Luke!
15 July 2024
Service received was prompt and accurate, no issues to report. Would not hesitate to bring my vehicle back to Sytner Coventry.
15 July 2024
Everyone was friendly and the work got done to the standard I expect of Sytner
14 July 2024
Service was completed as expected
13 July 2024
Excellent service and kept informed of progress. Reasonable service
13 July 2024
Luke was very helpful in sorting the car out.
11 July 2024
Outstanding service from start to finish. Special mention to Chris Milne for his excellent customer service. No hidden costs, I was made aware from start to finish, on time, didn't have to wait long. Excellent refreshment and waiting area. Clean
11 July 2024
Good
11 July 2024
Great service albeit on a building site!!!
11 July 2024
Service advisor Zeib Aurang based at Coventry sytner was absolutely amazing. He was very open to answering any questions, was keeping me updated and made me feel very comfortable also. He goes above and beyond to ensure he provides that outstanding s
11 July 2024
Friendly professional service. They went out of their way to help me on the day. I was highly satisfied. The work on my car was completed in a timely manner.
10 July 2024
Car on time even with extra check requested. Luke made it happen and he was extremely helpful, polite and friendly.
09 July 2024
Harrison was brilliant, gave me lots of info, kept me informed when he said he would, and got things ready on time.
09 July 2024
Harrison kept me informed on the progress of the work being done on my car which I appreciated.
09 July 2024
very helpful
09 July 2024
Excellent service
09 July 2024
Problem with car identified and remedied and car valeted and cleaned - always a nice bonus!
09 July 2024
Harrison made clear all the arrangements and timings for vehicle service and MOT, made it much more simpler and easier to deal with.
08 July 2024
Booking was very good with direct email from Charlotte. The work went well on the day at Sytner Coventry and Zeib kept me fully informed throughout the course of the day and all completed including two new front tyres
08 July 2024
Went very smooth and fast
08 July 2024
Satisfied.
08 July 2024
Harrison was brilliant and we have asked to deal with him on our next visit too.
07 July 2024
Harrison did a brilliant job. Kept me informed every step of the way. Picked up on additional work that saved me from having to arrange another visit and explained all the costs up front.
07 July 2024
Because I was explained everything which had to do with the purpose of my visit there (MOT service) and in very detailed and satisfactory way.
07 July 2024
Always 10 out of 10.
06 July 2024
KEPT ME INFORMED
06 July 2024
Car was fixed after constant problem. Really good service from Luke and the team
05 July 2024
Service was exceptional, very professional and friendly. All staff approachable. Was lovely to see smiley staff
05 July 2024
Great staff and reliable service
05 July 2024
Good team in Service.
04 July 2024
Fantastic service from Harrison
04 July 2024
Everything was brilliant from the support at the dealership to getting me a courtesy car when a bigger fault was found in my car
03 July 2024
From the first steps of getting my vehicle checked, to the booking process, to handover once complete, it was an outstanding level of service from start to finish.
02 July 2024
Great service and kept up to date at every step.
02 July 2024
.
02 July 2024
Again great service and staff are always welcoming I was appointed to a team member called Harrison and he was really polite and ensured I was happy
02 July 2024
Just good
02 July 2024
The service was exceptional!
01 July 2024
The comfortable waiting area with hot drinks made the wait easy. They provided a taxi for the day, which was very convenient. Seeing more female staff made the environment feel more inclusive and welcoming. Highly recommend!
01 July 2024
Zain at BMW provided exceptional service, as always. It was a fantastic experience.
01 July 2024
The team works perfectly
30 June 2024
No complaints
29 June 2024
After repair clean and tidy I'm so impressed I'm very satisfied
29 June 2024
Service was excellent, high quality and quick. we were kept up to date and service took into account our needs without any delays.
28 June 2024
the service advisor was friendly and prompt. He thoroughly detailed any work required for my MOT and the courtesy car he provided was clean and inspected pre-handover. i was charged exactly as quoted.
28 June 2024
Impeccable service and aftercare
28 June 2024
I'm more than satisfied!
28 June 2024
Good service explained that the part was not in stock kept me up to date with what was going on
28 June 2024
Looked after from start to finish, made the visit easy and enjoyable.
27 June 2024
The work was completed well and in good time, they also cleaned my car which is very handy!
26 June 2024
Car was ready in time window given and job completed.
26 June 2024
Friendly staff. Job completed as requested.
25 June 2024
From start to finish it was all a good experience. Harrison has been very polite, professional and attentive. He made sure all of my concerns have been addressed and all of my queries were answered. Well done!
25 June 2024
Job done efficiently
25 June 2024
Cannot fault my experience with sytner coventry . Everyone is so helpful and does what the eye say they will do which is quite unique these days !! Shout out to Chris Milne and his team !! Brilliant
25 June 2024
Through check and communicated very well
25 June 2024
My service was done promptly and everyone I encountered was friendly.
25 June 2024
Chris always goes the extra mile to make sure any faults are rectified.
24 June 2024
Everybody helpful and nice, sorted my car and cleaned it for free
24 June 2024
I received good service
24 June 2024
Great service
21 June 2024
Firstly I had a recall on my BMW GT and my Sytner Service advisor was Nicole Cashmore. She organised everything perfectly, including my first service for my BMW Z4. Nicole also got my Z4 issues sorted out painlessly. I have another visit booked Mon.
20 June 2024
Good service on time kept informed
20 June 2024
Brilliant team with collection & return by Dave & great communication by John Clark
20 June 2024
Kept me informed
20 June 2024
As above
20 June 2024
Great service from the service advisor. Very helpful and kept me informed.
15 September 2024
The car purchase experience was quite pleasant