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ABOUT SYTNER COVENTRY.

We are committed to providing you with the highest levels of customer service.

Meet the team

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Joe O'Gleby

Head of Business

Mark Harris

General Sales Manager

Satvir Atwal

Used Car Sales Manager

Louise Arnold

Senior Business Manager

Oliver Clements

Business Manager

Karen Wilson

Business Manager

Alex Zawadski

Business Manager

Dave Froggatt

Aftersales Manager

Linda Clarke

HR & CRM Manager

Emma Doyle

Service Reception Manager

Chris Round

Parts Manager

Saki Gill

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

the used car sales man (Iee Clarke) was outstanding

Service

Sytner has serviced this vehicle from new - as a result the vehicle has proved very reliable etc.

Service

Value for money. I was informed that I did not need one of the services that I had booked in due to it being carried out last year. No surprises and I was pre warned of work that may be required in the future.

Service

Very satisfied car went it for a electrical fault problem found and fixed.

Service

The service experience was hassle free and the car was valeted before being returned to me.

Service

Great job done on the day

Service

Always very helpful and ready to go and extra step.

Service

Always great service

Service

Friendly, professional, kept me up-to-date at all times, sent a video showing my vehicle. Overall very impressed. Service adviser was excellent.

Service

It was done in a very proffesional way.

Service

kept informed with updates on progress with any work carried out

Service

Excellent service always from this agent

Service

Over the last 5 years I have been visiting Sytner Coventry all service advisors had always been very professional, knowledgeable and helpful.

Service

I always deal with Ben. He's a real credit to the bmw service team. He will always make sure the car is upto his own standard (like it was his own) before he lets it leave. He always keeps you updated so you always know what's going on.

Service

Replaced parts were done quicker than predicted

Service

My car was serviced within the time slot given. I was called to let me know it was ready.

Service

Fantastic customer service. Exactly what I expect from BMW. Brilliant!

Service

They made it clear what they were going to do, and did it in a professional and timely manner

Service

Zeib in service has always looked after me. He is the main reason why I use BMW Coventry and also recommend to friends and family.

Service

The service was excellent, and very efficient. The showroom is very welcoming and accommodating for customers. Would like to thank Emma for being so helpful and pleasant

Service

First class service.

Service

The team never missed an opportunity to reassure & make themselves useful. Exemplified by the offer of a complimentary car wash on a secondary visit for a routine repair.

Service

Everything completed as agreed

Service

Charlie is very considerate and ready to answer any questions. Very happy with Charlie as service advisor.

Service

My recent experience in dealing with BMW was good, as the service advisor Charlie provided regular updates on my vehicle whilst it was in for warranty work. The issues were resolved efficiently. Charlie is a credit to the service team.

Service

Polite, efficient, rapid service without a single hitch.

Service

Our sales manager kept us well informed throughout the whole process and was very obliging .

Service

Very satisfied, friendly staff and quick service.

Service

Excellent

Service

Great service all round from everyone involved in arranging my new car.

Sales

the dealer spent time with me, was patient with my indecision. remained patient and help make my mind up.

Sales

Great experience :-) I never had an appointment, the show room was really busy but the salesman Harvey made time for me. He provided me all the details I needed, listen to my needs and even sold me a car I did not go in to look at.

Sales

Excellent service from everyone involved from BMW in the purchase of our cars. As always excellent quality throughout all services.

Sales

very professional team

Sales

Fantastic product, ie. the car. Friendly and helpful staff.

Sales

Excellent reception and service. Great salesman in Harvey Sandhu. Made it a very enjoyable experience.

Sales

Fantastic service from Peymon. Quick to come back to my questions, knowledgeable and friendly. Excellent all round. Would strongly recommend Sytner Coventry

Sales

All down to Craig and his customer service manner.

Sales

Smooth all the way through.

Sales

Very pleased with the whole purchasing experience. Salesman Chris Harrison was very helpful.

Sales

Thoughtful, knowledgeable & indeed very personable staff in pleasant surroundings. I especially like the little biscuits that come with the coffee!

Sales

5th car every time excellent

Sales

Again great service

Sales

Matt was great and patient in supporting a big decision. Hard selling doesn't work with me so he judged things well.

Sales

Very good customer service.

Sales

Fantastic dealership. Went above and beyond to ensure we were happy. Faultless.

Sales

Everything went smoothly for my daughter and I.

Sales

Both Ollie and Harvey were outstanding and a credit to the BMW dealership !!!!! Maybe a full tank on the next 1 ? ??

Sales

Happy days !! Good coffee too.