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ABOUT SYTNER COVENTRY.

We are committed to providing you with the highest levels of customer service.

Meet the team

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Sharon Rickers

Head of Business

Mark Harris

General Sales Manager

Sandeep Singh

New Car Sales Manager

Satvir Atwal

Used Car Sales Manager

Louise Arnold

Senior Business Manager

Oliver Clements

Business Manager

Karen Wilson

Business Manager

Alex Zawadski

Business Manager

Dave Froggatt

Aftersales Manager

Linda Clarke

HR & CRM Manager

Emma Doyle

Service Reception Manager

Chris Round

Parts Manager

Saki Gill

Bodyshop Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

good service - better than other BMW garages, friendly more efficient and they cleaned the vehicle better!

Service

Service reception was the best I have experienced, warranty issue resolved to my complete satisfaction.

Service

Dealership responded to a fault found on the car, brilliantly and got me into a courtesy car within minutes

Service

Emma and her team are extremely helpful and professional and have treated me really well and I feel really valued as a customer couldn't ask for a better team and would 110% buy a car from the Coventry dealership again!

Service

As above. Continued...It was only at the end of the week that I got the call to say that it was actually an issue with the service and faulty parts that had been installed. All in all very badly handled issue.

Service

Justine was incredibly helpful

Service

Prompt services

Service

Zeib invariably looks after me well.

Service

Good service offered. Ben the Service Advisor was particularly helpful and reconised me from a previous visit 10 months before. He is an asset to the company, look after him. I must say that the staff do change a lot? Maybe the robotic training?

Service

Completed the work to a high standard

Service

Professional, polite and knowledgeable service experience which is customer focused.

Service

Service completed well and on time, car returned clean. :)

Service

Ben is very customer focussed and was excellent to deal with

Service

First class service

Service

Agnes and the service team at Sytner Coventry always makes things go very easy and pleasant

Service

Always a great service, never had any issues

Service

Work was completed in good time with feedback via the video and excellent communication throughout the day from Ben who kept me informed as to what was going on.

Service

Efficient courteous service and good value!

Service

Only 1 minor issue that parking my car on arrival was quite difficult

Service

Was fully informed of progress

Service

Excellent. Benn and Emma helped me through a very tricky repair following a routine service. I was grateful for their expertise. They also communicate clearly and set the correct expectations.

Service

Very efficient and friendly service.

Service

On time and a video of the car on the ramp

Service

Same as above, easy and impressive process.

Service

On this occasion I was only in for MOT and everything went smoothly and the car was ready when promissed.

Service

I thought the guy on the arrival car park was a good addition and Agnes went more than the extra mile. Many thanks all.

Service

Very good communication, kept me updated whilst the car was being serviced

Service

Hollis was very helpful and was always easy to get in contact with and gave me frequent phone call updates. Hollis was able to quickly arrange an alternative vehicle to use whilst my car was being worked on

Service

Car was returned clean and tidy the pick up return paper work was all very efficient.

Service

First class service

Service

I got great service

Service

Efficient, courteous

Service

Staff are very helpful and know our needs and help us choose new cars

Service

I felt like I had won the lottery, felt very spoilt and they really made a big deal of me purchasing a brand new car!

Sales

Again the sales staff were very helpful and friendly. Organised everything for me

Sales

Well looked after

Sales

Very professional, I loved the personal touch of my new car in its own delivery bay and Craig sitting with me going through the controls and explaining everything - even down to a BMW app that can control the car.

Sales

Fantastic sales support, friendly and attentive sales team